Front Desk

Front Desk Jobs in Coimbatore – KG Invicta Services Pvt. Ltd. (KGiS) is accepting applications. Review the role requirements, work details and application instructions below.

Front Desk Jobs in Coimbatore – Job Overview

• Company: KG Invicta Services Pvt. Ltd. (KGiS)
• Job Role: Front Desk
• Location: Coimbatore
• Category: BPO & Customer Support
• Experience: 1–2 Years

Key Responsibilities

• Handle inbound calls for the provider/optometrist office
• Make, cancel, and reschedule appointments
• Provide excellent customer support and customer care
• Take messages and communicate them to the appropriate stakeholders
• Provide accurate and complete information to customers
• Maintain process-related records and activities
• Escalate customer concerns appropriately
• Learn insurance verification and related activities
• Participate in training, coaching, calibration calls, and client meetings

Required Skills

• Excellent Communication Skills
• Active Listening
• Problem Solving & Critical Thinking
• Ability to Handle Pressure
• Speed & Efficiency
• Empathy & Emotional Stability
• Organizational Skills
• Knowledge Retention & Recall
• Team Player

Additional Job Details

• Working Days: 5 Days
• KGiS is part of the $750M KG Group of Companies, a premier industrial group in South India with 80+ years of multi-vertical experience.
• KGiS is a leading BPM company serving the global market since 1994.

How to Apply

• Apply by email: durgadevi.u@kgis.co
• Contact number: 9361427163

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